Case study (negotiation)

Case study   1. Identify one of the conflict-handling styles (accommodating/avoiding/competing) used in this scenario. How did you determine that? One of the conflict-handling styles used in this scenario was competing. This is shown by Robert, a director and union member. Competing is a “win-lose” approach. In this case study, Robert was acting assertively for...

Stereotypes

In what ways do stereotypes affect the way that we communicate with each other? Stereotyping occurs when you judge people who are different from you based on your own opinions or encounters. If you stereotype, you will make assumption about someone based on their race, status or beliefs which might not be true about them....

The Johari Window Model

The Johari Window Model Reference: Communication Theory. (2018). The Johari Window Model. [online] Available at: https://www.communicationtheory.org/the-johari-window-model/ [Accessed 12 Jul. 2018]. The Johari Window model is a simple and useful tool for illustrating and improving self-awareness, and mutual understanding between individuals within a group. The model consists of 4 quadrant, Open area, Blind Spot, Hidden area...

  The Shannon-Weaver’s model consist of 5 components. An Information source which produces the message. A Transmitter which encodes the message into signals A channel to which signals are adapted for transmission A decoder which decodes the message from the signal A receiver where the message is reached   The model easily explained how a...